Those days of running for the bus through Durham City center with a suitcase full of shortbread biscuits still makes me smile.
Lou and I didn’t drive at the time and we were desperate to sell our handmade biscuits at the market a few miles outside of the village we lived in. It reminds me of Del Boy and Rodney running from the old Bill, except what we were selling were pukka!
It wasn’t for the money. Had it been for financial gain then biscuits wouldn’t have been our first thought to make and sell. After the labour and baking costs, the ingredients, the bags and labels, the mark up on a bag of biscuits were pretty crumby, but we wanted to prove that we could sell them. The locals and tourists loved them. We even had VIP treatment at museums such as Beamish as they wanted us to supply them with our little sweet biscuity treats.
The Biscuit Tree was born.
But we also knew that it couldn’t last. We had to make enough money to pay the bills. We had day jobs, sure, but the time that went into making literally hundreds of bags of biscuits each week became difficult to juggle. After a couple of years of standing in all kinds of weather, we hung up our kitchen aprons. We have never been sentimental about a business venture. We moved on.
I’m not a natural salesperson. I sell stuff that sells itself really. It’s not difficult to sell something that has lots of butter and sugar in it. Personal Training is trickier, but I am everything that most gym goers are. Insecure about their body, looking for an endorphin fix and have niggling injuries. I am my own client. Add a bit of knowledge on how to solve these issues and you have a decent PT business.
As a teenager I also sold gym memberships and, although this was doorstep cold calling, they weren’t difficult to sell with the price cuts this particular gym were offering. I also sold mobile phones when just about everyone in the world wanted a Nokia 3310. It wasn’t difficult.
But at our children’s school Christmas fair my biggest challenge was to come. We had a stall selling crystals, gems and healing pendulums and jewelry.

Science can be useful when selling something. I can give tangible evidence as to why going to a gym can be helpful or why mobile phones are useful. But science tends to stutter at healing crystals. However, using my own experience can be something that I can draw upon.

I would never, ever sell anything that I don’t believe in. I want to be able to sleep at night. So when my wife asked me to join her in the stall I had no issues in doing it, but I did need to understand WHY people invest in crystals. Therefore I had to ask myself why I use them, despite a lack of scientific evidence of their powers.
First of all I need to break it down to the basics. We don’t NEED a gym membership to be fitter. We don’t NEED a mobile phone to communicate. We don’t NEED biscuits to be happy. We don’t NEED crystals to heal or give positive vibes. But the latter is the only one that can be traced back to ancient Egypt, India, Rome and Greece and it will continue long after the rest too.
As I stood on the stall last night, a lady approached and looked very interested in the different crystals on display.
“I’m always drawn to crystals,” she said, “but I don’t know what to do with them.”
With no prior experience in selling crystals, I had to go with my gut.
“Pick one up and hold it. Tell me how it makes you feel.” I replied.
She picked up a beautiful rose quartz, known for its qualities in emotional health. She held it tightly and started to smile.
“It feels comforting.” She said.
“Then that’s what you do with a crystal.”
Sold. In fact she bought 5 in total.
During the evening, children and their parents spent a lot of time at our stall and many crystals went to good homes. It was satisfying to do. Much more so than selling phones.
The important thing here is that, even without scientific confirmation, you can still lead with your heart. And it is only recently I realized that. I don’t pray for that exact reason. I don’t know who I am praying to. That doesn’t mean that others can’t pray.
Yet I do feel a power or an aura when I meditate with crystals. It feels right to me. It is empowering.
Just like shortbread biscuits, they can make me feel a bit better.
